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CDNetworks’ Virtual Waiting Room solution acts as a virtual queue for your website, handling traffic surges gracefully by directing visitors to a customized, branded waiting page, where they see their number in line and estimated wait time. Visitors flow back to your site at the rate it can handle in a fair, controlled order.
The solution is fully customizable, with waiting room functions rooted in Edge Cloud Apps and Edge KV used to maintain real-time visitor status synchronization across global Points of Presence (PoPs). This approach ensures a seamless, positive experience for every visitor, prevents website crashes, reduces strain on origin servers, and maintains availability even during periods of peak traffic while visitors wait for access.
Features
Flexible Traffic Control
Fine-tune your waiting room strategy with advanced settings. Set custom capacity, traffic thresholds, user identification, and wait times for optimal flow and service quality.
Equitable Queue Management
Guarantee a fair, first-in, first-out queue for all users, or prioritize queue access based on your own defined criteria.
Customizable & On-Brand
Maintain a consistent brand experience with a fully customizable waiting room page. Add your logo, use brand colors, and craft engaging messages.
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Effortless Integration
Easily deploy a Virtual Waiting Room on your website or application in seconds using CDNetworks’ serverless Edge Applications (minimal code required).
Unstoppable Performance at Scale
Built on a global network of over 2800 PoPs, our solution scales automatically to handle traffic surges and spikes, prevents your site from crashing under high traffic conditions, and allows you to keep selling during peak loads without expensive over-provisioning.
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Crash-Free Performance
Ensure your website stays online and responsive, even during massive traffic spikes, preventing costly downtime and frustrated customers.
Traffic Load Balance
Distribute users evenly across a virtual queue, providing equal access for all, regardless of when they arrive.
Enhanced Website Security
Add an extra layer of protection against bots and malicious traffic, safeguarding your website and user data during high-traffic events.
Consistent Brand Engagement
Maintain a unified brand experience by customizing your waiting room page, engaging users, and reinforcing your brand identity, even while visitors maintain their position in the queue.
Cut Infrastructure Expenses
Handle traffic surges without the need for costly server upgrades or increased bandwidth, optimizing your IT spending.
Improve Conversion Rate
Safeguard your online transactions from interruptions and sluggish application performance during peak traffic, preventing lost revenue and disgruntled customers.
How a Virtual Waiting Room Can Benefit Your Site
Flash Sales & Promotions
Product Launches
Ticket Sales
Travel & Hospitality Seat Booking
Healthcare Appointment
