Support

CDNetworks offers technical support 24 hours a day, every day from manned call centers in the US, Japan, Korea, and China by fully-qualified support engineers. We specialize in high-performance, always-on services and providing our customers the support and reliability they need for mission-critical applications.

US/EMEA support is available through several means, including
Phone: 1 877 937 4236 – US and Canada toll-free only
Phone: +1 408 228 3455 – international and local calls
E-mail: support@cdnetworks.com

Support Portal
Our support portal allows customers to view submitted support tickets, track status, and submit new issues or questions. Login to the support portal.

Customer Portal
Our customer portal allows customers to view their traffic, file, stream, and other reports, including the ability to request or provision new services. In addition, you will find various service notes for relevant features in our platforms. Login in to the customer portal.